DELIVERY

Lead times for product can be found in the ‘Additional Information’ section found on each product page.

Mainland UK Deliveries - We offer free standard delivery to mainland UK for orders up to 40kg. Deliveries will be to curb-side only and this does not include set-up or assembly of items or removal of packaging.

Europe & Worldwide Shipping - Delivery costs to international addresses outside of mainland UK do not display automatically on our website. But don’t worry….. this is only to provide you with the best possible price.

Please contact us at Sales@christopherwalldesign.com and we will work on getting your item(s) to you in the best and most cost effect way possible.

It is important you are familiar with your countries importing rules and regulations. If you are unsure, please contact your local customs office for more information. Import duties and taxes may apply when reaching your countries destination. We can not be responsible for paying these import duties or any additional cost accrued.

Once your item(s) are ready, you will receive a confirmation email informing you of your Shipping Order Number and Courier Tracking Number.

PAYMENT METHODS

We accept the following payment methods.

RETURNS & REFUNDS

It is a priority of ours to provide our customers with the best products and services possible. If for any reason you are not happy, you may return your item(s) within 30 days of delivery.

A full refund or exchange will be issued once the item(s) has been returned to us in its original packaging and in its original, unused condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Following inspection and approval, a notification e-mail will be send to inform you that we have received the returned item. If approved, we will proceed to refund any money received from you using the same method originally used to pay for your purchase.

To arrange a collection, please fill out the Arrange a return form.